Black Oak Home Net
Tel: 029 2075 5030

| PC Tuning and Health Checks Does your PC seem to be running slower these days or doing things it didn't used to? |
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| Troubleshooting and Repairs Computer misbehaving? Whatever the problem, why not give our Home Service a go |
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| Virus Removal We have experience of getting rid of some of the very nastiest viruses and repairing the damage caused |
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| Home Office From word-processing, and email to spreadsheet, presentation and database design |
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| Training Get the most out of your IT, whatever your experience |
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| Printers and Scanners Printer causing problems? Not sure you're getting the most out of your scanner? |
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| Music Recording and Editing Guidance on CD recording or getting music off old tape and vinyl |
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| Photo, Graphic and Video Editing Help on editing and enhancing your photos and other visual media and publishing it on paper, DVD and the web |
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| Tailor-Made Systems Computer systems that meet your needs |
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| Upgrades and Rebuilds Update or reinstall your hardware, operating system or software |
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| Networking and Internet Internal wired and wireless networks, dial-up and Broadband Internet and email |
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| Gadgets and Mobile Devices We can get your devices talking to each other and help you get the most out of your mobile or PDA |
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| Internet Security The biggest threat to your computer is from the Internet |
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| Data Backup Systems Backing up your data is an essential precaution but it can be a difficult process to manage |
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| iCCTV Video surveillance that lets you check what's going on when you're not there |
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| Data Recovery Don't despair if you accidentally delete a file or your hard disk crashes - we may be able to get your work back! |
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| Concept Development | |
| World Wide Web |
Our electronic and software background serves to solve both your hardware and software related problems. We offer our onsite computer repair services because we are confident in our ability to get you up and running more effectively than before. We are non destructive about data and use experienced understanding to preserve your data from destruction and restore it to new installations.
Our breakdown call-out service is available by appointment. This includes on the spot diagnosis, an estimate of the likely costs and a fix where possible
Often problems can be fixed in your home but, unfortunately, there are many issues that require attention in our Service Centre. This is often better for technical reasons but also, it’s often far cheaper for you if we can collect/deliver your PC and work on it back at base. You don’t pay for us to be sitting around in your home whilst the PC is running a test, loading software, etc
If your computer needs to come in to us:
We make a fixed appointment to collect and return your machine
Usually, we don't need the monitor, cables, mouse and other stuff - just the PC box itself
We strongly advise that you back-up any files that you need to keep
We will also need any operating or driver disks that came with your machine together with any manuals that refer to the motherboard or other components
Many computer repairs can be completed by our computer technical support within 24 hours, but this is subject to part availability. We will give you an estimate of anticipated turn around when we pick up your machine
We will invoice you for all costs and charges. For security reasons, we do not handle cash or cheques whilst out on calls
We also do computer Upgrades to existing PCs to extend their life or increase their performance